RETURN & REFUND POLICY
If you are not satisfied with your OpenOSX purchase, please contact Customer Service for a Return Material Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original shrink wrapped packaging, we will exchange it or offer you a refund based on your original method of payment.The product must be returned to OpenOSX within 10 business days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A base fee of US Five dollar plus ten percent restocking fee will be assessed on all returns.

Please note that OpenOSX does not permit the return of or offer refunds for opened software.

NOTE: OpenOSX recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to OpenOSX or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.